JW Marriott Scottsdale Camelback Inn Resort & Spa

The staff provides excellent service and the location offers breathtaking views. Guests appreciate the beautiful rooms, facilities, and amenities, including the pool, spa, and golf course.

This resort gets the higher rating because of its location and gardens which cannot be beaten. With views of Camelback Mountain and Mummy Mountain behind there cannot be much better. Rooms now refurbished and brighter and lighter. Restaurants do a reasonable job. staff were friendly and service oriented. Housekeeping was a minor issue with small items overlooked, like new plastic insert for the ice bucket as an example but not a big enough issue to lower the rating. A premier Marriott property when it comes to grounds and surroundings.

From the moment I arrived at the Camelback Inn, I was truly impressed. As someone who's worked in hospitality for much of my life, I have high expectations when it comes to service—and this property exceeded them in every way. The experience started with a warm welcome from the seasoned valet team. I was then taken to my room by golf cart, and the gentleman driving had been with the property for many years. He gave me a brief but fascinating history of the inn, pointing out notable moments and details that added a deeper appreciation for the place. It was one of the most genuinely welcoming arrivals I've ever had. The hotel also offers a wonderful variety of wellness activities—free hikes, sessions, and thoughtful amenities that really set the tone for a relaxing stay. Even though I was only there for one night, I was able to experience so much because of how much the property offers. Dining was another highlight. The restaurant staff were incredibly friendly and attentive, and I loved the little show they put on for guests during meal times. It was such a unique and charming touch that made dining feel even more special. This Marriott property is, in my opinion, the gold standard for hospitality. Everything from the service to the atmosphere reflects a deep commitment to guest experience. I even heard this is one of Mr. Marriott's favorite properties—and it’s easy to see why. I can’t wait to return for a longer stay and experience even more of what the Camelback Inn has to offer!